Below you will be able to access forms you will need to manage and maintain your accounts. If you have any questions relating to the use of these forms or how to complete them, or you are unable to locate the form you're after, please contact the Telephone Response Centre during business hours on 1300 361 761.
Membership maintenance |
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| Membership update advice (change of personal details) | Download form |
| Provision of or change to Tax File / Australian Business Number details | Download form |
| Request to receive notice of Member meetings | Download form |
| Request to receive Annual Reports | Download form |
Account maintenance |
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| Application for a cheque facility | Download form |
| Application to become a Signatory | Download form |
| Authority to operate full account access | Download form |
| Request for early withdrawal from Term Deposit | Download form |
| Savings Account Closure | Download form |
Online and phone banking maintenance |
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| Trace/Recall form (BPAY, Internet payment) | Download form |
Card maintenance and transactions |
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| ATM Transaction Dispute Request | Download form |
| EFTPOS/Visa Transaction Enquiry/Complaint | Download form |
| Lost or stolen Visa/rediCARD | Download form |
Regular payment maintenance |
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| Direct Credit authority | Download form |
| Direct Debit Cancellation / Amendment Request | Download form |
| Future Dated Payment Cancellation Advice | Download form |
| Transfer Order Authority | Download form |
| Transfer Order Amendment/Cancellation | Download form |
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